Creating Better Experiences for Everyone
I’m a strategic design leader with 15+ years’ experience across government, finance, healthcare, and telco sectors. My strength lies in translating complexity into simple, scalable solutions that align with user needs, business goals, and technical realities. I’m passionate about growing design maturity and creating services that genuinely improve people’s lives.
Future-State Experience Design for Limepay
How can we design a system that effectively manages and governs all of Limepay's portfolio experiences?
Mapping Better Outcomes for Family & Domestic Violence Victims
Recognizing these issues, Services Australia sought to create a survivor-first service model—one that would streamline…